Privacybeleid

Privacy Policy

This Privacy Policy describes how eyvorastore ("Site", "we", "our", "us") collects, uses, and shares your personal data when you visit our site, use our services, or make a purchase through https://eyvorastore.com (collectively, the "Services").

The terms "I", "you", and "your" refer to the user of the Services — whether you are a customer, a site visitor, or any other person whose data is processed. Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our business practices or legal requirements. The updated version will be posted on the site with the corresponding revision date.

How We Collect and Use Personal Data

In order to provide our Services, we collect personal data in various ways, depending on how you interact with us. We use this data, among other things, to:

• perform our contracts,
• communicate with you,
• improve our Services,
• comply with our legal obligations,
• protect our rights and those of third parties.

What Personal Data We Collect

Data you provide directly:

• Contact details: first name, last name, address, phone number, email address
• Order details: billing and shipping address, payment confirmation
• Account details: username, password, security questions
• Customer service information (for example, the messages you send us)

Data related to your use of the site: We automatically collect information about your activity on the site, such as:

• device information, browser type, IP address, pages visited, cookies and similar technologies

Data from third parties: We may receive data from service providers (for example, Shopify), payment service providers, and marketing partners.

How We Use Your Data

• Service delivery and order management: Order processing, communication, shipping, returns, etc.
• Marketing: We may send you promotional offers or show you personalized advertising. For residents of the EEA, this is based on our legitimate interest (Article 6(1)(f) of the GDPR).
• Security and abuse prevention: We take measures to protect our platform and our users.
• Communication and support: We respond to requests and continuously improve our Services.

Cookies

We use cookies to analyze user behavior and improve our Services. You can find more details here: https://www.shopify.com/legal/cookies. You can disable cookies in your browser settings, but this may limit some features of the site.

Sharing Personal Data

We share personal data with service providers (IT, logistics, payment providers), business partners, third parties with your consent, and the competent authorities when required by law. We do not share sensitive data without your explicit consent.

Third-Party Sites and Links

The site may contain links to external sites. We are not responsible for their content or their privacy or security practices.

Children's Data

Our Services are not intended for minors. If we receive data relating to a minor, a parent or guardian can contact us at info@eyvorastore.com to request its deletion.

Data Security and Retention

We apply appropriate security measures; however, no system can guarantee absolute security. We retain data only for as long as required by law or necessary for business purposes.

Your Rights (EU / GDPR)

Depending on your country of residence, you may have the right to access your data, request its deletion, correct it, request its portability, or object to its processing. To exercise your rights, contact us at: info@eyvorastore.com.

Complaints

For any complaint regarding data processing, you can contact us at: info@eyvorastore.com. If our response does not satisfy you, you can file a complaint with the competent authority.

International Users

Your data may be processed outside your country of residence. We apply appropriate safeguards, such as the European Commission's Standard Contractual Clauses.